POWOKEClient area

POWOKE / Account & support

Recover an account password

Use password recovery on the login page and verify through the account’s registered contact method. Check spam folders and the entered details. If the recovery channel is unavailable, explain the situation to support without sharing verification codes.

Client area
01

Before ordering

Confirm the account and service before making changes. Save relevant identifiers and avoid including passwords or secret keys in screenshots.

02

After deployment

After saving, verify the result in the account. If the state differs from your expectation, keep the timestamp and displayed message and follow up through a ticket.