POWOKEClient area

POWOKE / Account & support

Preserve data before cancellation

Back up and verify required data before opening cancellation options. Distinguish immediate cancellation from end-of-term cancellation. Refund eligibility and amounts depend on applicable terms and the order outcome.

Client area
01

Before ordering

Confirm the account and service before making changes. Save relevant identifiers and avoid including passwords or secret keys in screenshots.

02

After deployment

After saving, verify the result in the account. If the state differs from your expectation, keep the timestamp and displayed message and follow up through a ticket.